Frequently Asked Questions

Who writes the guides for you?

It varies from guide to guide as the subject matter is different. But in general, we have a product creation team that reaches out to a professional within the covered material's area of expertise and has that professional consult on the creation of the exam. We then have an attorney review and technical writer compile all materials into an organized and easy to understand course or study guide. Our goal with every guide we create is to make the authoritative work on the subject matter at hand.

Is your company legitimate? How do I know that I can really get a refund if your product isn't everything you claim it is?

Yes. We are a legitimate company and are going to be here for you to support the product. We have spent thousands and thousands of dollars creating these courses and guides and we will be here to stand behind our products should you have questions or if you are not satisfied.

You have four layers of protection when doing business with us:


  1. 1.) Our company has thousands of satisfied clients. We cover a huge breadth of tests and exams. Your first confidence is our extensive experience and expertise.

  2. 2.)We are a registered business (Corp) in the state of Georgia, which has extremely tough law enforcement regarding business fraud and consumer protection.

  3. 3.)We are members of the Better Business Bureau, which has an established reputation for protecting consumers.

  4. 4.)If for any reason you feel that the course or training product is not satisfactory to you, then just send us an email to that effect and we will promptly refund your money. However, 98% of our customers never request a refund because we spend time and money making sure that our training materials are the absolute 100% best on the market. We are confident that you will indeed be very pleased with the materials.

Your credit card information is secure with us, as we use 128-bit encryption on our order forms. Furthermore, your order is handled by www.1shoppingcart.com, a secure site with a proven reputation for security and safety online.

How can I get into contact with you if I have a problem?

Our contact information (including phone number) is located here.

Our address is:

Internet Training Products, Inc

7380 Spout Springs Road,

Flowery Branch 30542

1-877-801-8080

The best way to reach us is via email at myexamsupport@gmail.com.

Will your product really work for me?

Our training materials and study guides are a comprehensive solution for your needs. They contain everything that you will need to succeed.

Your materials will take you step by step through whatever test, job or skill you are trying to pass, get or learn. You can rest assured that the training materials were created by top professionals in the area.

Our goal is not just to sell you a product. Our goal is to gain a customer for life! So that anytime you have training needs, you will come to us first. We measure our success based on your satisfaction. So if you're not happy, we won't rest until you are satisfied.

Furthermore, if you're not completely satisfied with any of our products, you can simply email me and ask for a full refund of your purchase price, so there is absolutely no risk. I strongly encourage you to place your order and see what you think for yourself.

I personally guarantee that you'll be satisfied with your purchase. I put my name and reputation behind every product we sell.

How long does it take to receive my product?

If you order a shipped product, it should ship within one business day from our fulfillment warehouse.

If you order an instantly downloadable ebook, it is immediately accessible via download and an email to your computer.

If you have any further questions, please send us an email (see our address on the main page).


    Copyright 2009-2011 | Privacy Policy | Terms | Disclaimer | Site Map